Monday, June 18, 2007

Still blogging just MEGA Busy so bear with me!

Yup its been a week since I last blogged but thats only because I am the busiest I have ever been.

Once things settle down I'll be back to blogging every few days at least.

Thanks for your patience and support.

In the meantime if you wish to guest blog I would be delighted to have your thoughts here!



Monday, June 11, 2007

Sometimes just some simple SEO fixes is all thats needed

I got a great testimonial, last week and out of the blue, from Henry Thomas the owner of UK Office Furniture Supplier: Desking Seating Storage

He'd called me in to sort through some of the SEO aspects of his website and its great to quickly see a client notice significant improvements in traffic - in Henry's case, over double!


June 2007

To: Darren Moloney

At Desking Seating & Storage office Furniture we had been moderately happy with the feedback we were receiving from our web site, that is until we were introduced to All Things Web.

We could not help but be impressed by the deep knowledge and understanding of web site optimisation that they have, All Things Web arranged to have a consultation with our web coordinator which was followed up by an in-depth and objective report on suggested adjustments to be made which we have implemented.

We are now very pleased and have doubled the traffic visiting our site, so many thanks to All Things Web we highly recommend them, money well spent."

Cheers Henry, I'm delighted you have sent me this testimonial and that traffic and enquries have all increased.


Wednesday, June 06, 2007

Yeah lets close on Wednesdays! Screw the client!

Its the 21st century and I trust your company is open for business 24/7 - unbelievably a local company we are dealing with for improvements to our home CLOSE on Wednesdays but what a surprise as their website quite clearly states:

Open Monday to Saturday 9.00am to 5.00pm

I received a phone message yesterday from said company advising a problem with my payment card so I rang today (as they are supposed to be fitting tomorrow) and got no answer after 4 or 5 phone calls... not even an answerphone, no forwarding to a mobile or voicemail...

I rang their headoffice - this local company is part of a franchisee business - and explained I could not get through. I have to admit the woman hid behind a "we're a franchise company so you'll have to take it up with them" attitude.

Once she understood I was trying to contact the local company to PAY THEM she changed her tune and offered to ring the shop and pass them a message to call me.

She returned my call about 20 minutes later to say that the store was closed on Wednesdays, I replied I was surprised to see a company closing mid week in the 21st century.

Again she got quite snotty saying this time of year is quiet for fireplace companies and people are entitled to close their shops... which I disagree with mid-week!

I am right now feeling like preventing the company from doing the work and requesting my deposit back. The building work done has begun to crack in one area and I am not confident we are being sold the right product. It certainly seems we have been provided the wrong advice too prior to purchasing.

I'm really hoping this company get their act together but I really feel they have let us down and will let us down even farther with a shoddy job....